Shipping Policy
Last updated: October 11, 2026
This policy explains how and when Chik Kicks ships your jerseys and shoes. By placing an order, you agree to the terms below.
At a glance
| Where we ship | United States only |
| Free shipping | Free standard shipping on orders of $100 or more |
| Orders under $100 | Shipping rates are calculated and shown at checkout before you pay |
| Processing time | 2–3 business days (Monday to Friday) |
| Transit time | 6–11 business days (standard) |
| Order cut-off | 4:00 PM Eastern Time |
1. Shipping destinations
We currently ship to addresses within the United States. We do not ship internationally at this time.
2. Shipping costs
Standard shipping is free on orders of $100 or more. For orders under $100, the shipping rate is calculated at checkout and shown before you complete your purchase.
3. Processing and delivery times
Orders placed before 4:00 PM Eastern Time on a business day begin processing that day. Orders placed after the cut-off, on weekends or on public holidays begin processing the next business day.
| Step | Time |
|---|---|
| Order processing | 2–3 business days |
| Standard transit | 6–11 business days |
| Total estimated delivery | 8–14 business days |
Delivery times are estimates and are not guaranteed. The estimated delivery date shown at checkout is our best guide for your order.
4. Order tracking
When your order ships, we will email you a shipping confirmation with your tracking number. Tracking can take up to 48 hours to update after the label is created. If you have not received a confirmation within 5 business days of ordering, please check your spam folder and then contact us.
5. Multiple packages
Orders with several items, for example a jersey and a pair of shoes, may arrive in separate packages on different days. You will receive tracking for each package.
6. Delays
Some delays are outside our control, including severe weather, peak holiday periods and carrier disruptions. We will help you follow up with the carrier if your order is delayed.
7. Address changes and incorrect addresses
To change your shipping address, contact us within 24 hours of placing your order. We cannot change the address once an order is in transit. If an order is returned to us because of an incorrect or incomplete address entered at checkout, the customer is responsible for the cost of reshipping.
8. Lost, missing or damaged packages
- If tracking shows your order as delivered but you cannot find it, check with neighbours and your local post office, then contact the carrier. If the issue is not resolved, email us and we will help.
- If your order arrives damaged, email us photos of the package and the item and we will make it right under our Return & Refund Policy.
9. Contact us
Email: info@chikkicks.com
Phone: +1 706-715-0635
Support hours: Monday to Friday, 9:00 AM – 6:00 PM ET
Address: 326 Mill Creek Wy, Athens, GA 30605, United States